Payments Options

Cash, Check, Money Order, or Credit Card Payments
* Accepted in our office * Please make checks payable to: Chowan County Water Department* Mail checks to: PO Box 1030  Edenton, NC 27932  OR you may drop off your payment in our overnight drop
box located in front    of our office at 305 W. Freemason St. Edenton, NC 27932* A fee of $25 will be charged to accounts for any returned checks


Telephone Payment

* To pay by telephone, please call VDS at 1-866-343-3612. When prompted, enter option 1 to pay your UTILITY BILL. Follow all       prompts. ** Please note, if you have multiple accounts you will need to search for each of these separately. Please use your bill to reference when paying for multiple accounts ** After entering the requested information, VDS will notify you of the convenience fee to be charged. Please be sure to record the confirmation number for your records!


Online Payment

* To pay online, visit https://www.ccpaymentservice.com/ChowanUtility.
Please have the following information available: Water Account Number, Amount to be paid, and credit card information. 
** Please note, if you have multiple accounts you will need to search for each of these separately. Please use your bill to reference when paying for multiple accounts **
After entering the requested information, VDS will notify you of the convenience fee to be charged. Please be sure to record the confirmation number for your records!


Additional Assistance

 * VDS customer service phone number is 1-866-869-5407 if any issues with an online or telephone payment arise.

* When contacting the Water Department with any questions concerning the posting of your credit card payment, you will need your confirmation number!


Automatic Draft

** Our Automatic Draft payments are taken out on the 15th of each month **
To begin automatic draft from your checking or savings account, please bring a voided check and the completed Automatic Draft Form to our office.